Updated Date: July 30, 2024
Thank you for choosing and finding out all about OfferGoose (“the Service”) developed, operated, and independently owned by Astronet Technology Pte Ltd (or “we”). The following content is the Terms of Service (“this Agreement”). For the purpose of this Agreement, “you” refers to the user of the Service.
This Agreement is entered into by and between you or the entity you represent (if you are a legal person) and us and governs your use of the Service. By using the Service, you electronically acknowledge the contents of this Agreement and agree to be bound by it. If you or your legal guardian do not agree with any of the contents of this Agreement, you should immediately stop using the Service. If you use the Service without the consent of your guardian, you and your guardian shall be legally liable for all consequences resulting therefrom.
We kindly remind you to carefully read and fully understand the terms of this Agreement, especially the terms marked in bold font. If you do not agree to any of the terms of this Agreement, which will result in our inability to provide you with complete products and services, you may choose to stop using the Service. If you choose to agree to this Agreement on your own, or if you have registered, logged in, used, etc., it will be deemed to be your acceptance of and compliance with this Agreement.
If you have any questions, comments or suggestions regarding the contents of this Agreement, you may contact us by emailing [email protected].
1. Introduction of Service
1.1 Based on generative artificial intelligence models, OfferGoose provides you with services including but not limited to the following: generating interview questions, simulating interview practice, real-time interview reminders. Unless otherwise expressly stipulated in this Agreement, any new functions that OfferGoose adds or enhances to the current service are governed by this Agreement.
1.2 You understand and agree that we have the right to unilaterally decide, arrange, or designate our affiliates, partners, or third-party companies recognized by us to operate part of or all the Service based on the needs of the Service or operations.
1.3 You understand and agree that the Service will be changed and updated, and Paid items may be available in the future.
1.4 You understand and agree that we expressly disclaim any warranties or guarantees concerning the services, products, or any input/output contents, including but not limited to commercial use, fitness for a particular purpose, or non-infringement of the rights of others. We assume no liability for any indirect, incidental, or other loss arising from the services, products, or any input/output contents, etc. We assume no liability for timeliness, deletion, corruption, loss, incorrect transmission, non-storage, or any other problems concerning user information or personalized settings.
2. Account and Security
2.1 Currently, you can register or log in to the Service by Apple ID or Google account.
2.2 You confirm that when you have completed the registration process and use the Service, you own full civil rights and capacity as stipulated by the laws of the Republic of Singapore or the country to which you belong. If you do not possess such rights and capacity, please read and judge whether you agree to this Agreement accompanied by your parents or other guardians, otherwise, you shall bear all the consequences resulting therefrom.
2.3 If you register or log in through a third-party account, please keep the third-party account and password safe. The third-party account information is the only valid identification for us to identify you. You understand that, unless specifically stated by us, such websites or services are not operated by us, and you shall judge the safety and availability of such third-party websites or services and bear relevant risks and liabilities at your discretion.
2.4 You should ensure that the information you submit when using the Service, including but not limited to your identity and other relevant information, is true, accurate, complete, and reflects the current situation. When using your account, you must comply with relevant laws and regulations, and should not engage in any acts that infringe upon national interests or damage the legal rights and interests of us or any others. If we identify risks, we have the right to review your account information and may, depending on the severity of the situation, temporarily suspend, delay, stop, or terminate the provision of some or all services.
2.5 You will bear all legal responsibilities for activities conducted under your registered account, including but not limited to any legal liabilities arising from the theft or loss of your account. If you discover that someone is using your account without authorization or if you find any other security vulnerabilities, you should immediately notify us. Otherwise, any infringement or other illegal or irregular acts caused by this, as well as all losses caused by disputes, litigation, or arbitration, shall be borne by you alone.
2.6 Your account is for your personal use only. You are prohibited from purchasing on behalf of others, transferring, borrowing, renting, selling, or in any other way permitting others to use your account, with or without compensation, without our written consent. Otherwise, any infringement or other illegal or irregular acts caused by this, as well as all losses caused by disputes, litigation, or arbitration, shall be borne by you alone. If we detect or highly suspect that you are engaging in such behavior, we have the right to temporarily suspend, delay, stop, or terminate the provision of some or all services.
2.7 We will protect your account through technical means. However you understand that there are no “100% security guarantee” on the network. We can only provide protection based on current technology and conditions. We will not be held responsible or liable for the illegal or unauthorized use ofyour account or password due to hacking or your own negligence in safekeeping.
2.8 Account cancellation
a) For the desktop clients (including Mac and Windows), you can go to the Settings page, find the Logout option in Account Information, and follow the account logout steps. For the mobile clients (including iOS and Android), you can go to the "Me" section, tap "Other," and then apply for account cancellation.
b) Please read the important notice about deactivating your account carefully and in full. If you understand and agree to all the terms, click the "I have read and agree to the above terms" button, and submit your account cancellation request to complete the process.
c) We will process your request and assist you in completing the cancellation of your account within 5 business days upon receiving your eligible account cancellation request. Before the cancellation of your account, we reserve the right to verify your identity, security status, and account-binding device information, and other relevant details.
d) You know and understand that the cancellation of your account is irreversible, and you should back up the relevant information and data by yourself. Once you have cancelled your account, we will immediately stop providing you with the relevant services and delete all the information related to your account unless otherwise stipulated by laws and regulations. Information cannot be restored once deleted, and we will not be liable for any damages caused by such deletion.
3. Users Compliance
3.1 We grant you a personal, non-transferable, and non-exclusive right to use the Service. You understand and agree that the authorization we grant you to use the Service and all other content provided along with the service does not equate to selling the aforementioned content to you, and we retain all rights not expressly granted to you. You understand and agree that if you violate this Agreement or exceed the scope of authorization in using the Service provided to you, we have the right to immediately terminate the aforementioned authorization, to prevent further harm to us and other users, and you shall bear all losses and consequences arising therefrom.
3.2 When you discover security weaknesses and suspicious events, you should report them to us promptly, and you should not try to deal with them privately on your own.
3.3 Due to the international or borderless nature of the Internet, you understand and agree to abide by all local laws and regulations on online behaviour and content. You specifically agree to comply with all applicable laws and regulations regarding the transmission of information exported from Singapore or your country or region.
3.4 When you start to use the Service, please make sure that the content you enter does not infringe on the rights and interests of any third party, does not involve violence, pornography, discrimination, crime, terrorist or other illegal information, , and that all the content you enter is legally compliant. Otherwise, we have the right to directly remove the content suspected of violating the law if we detect the suspected content or receive a notice from the right holder or related parties. You shall bear full legal responsibility for all claims made by third parties; if we, our affiliates, or our partners suffer losses due to your actions, you shall also compensate us in full for all losses suffered as a result of your actions.
3.5 You understand and agree to install and use the Service only on legally obtained hardware and/or operating systems that have been officially and publicly released by third-party vendors, and that such operating systems should be the version supported by the operating system vendor as published on their official website. If you install and use the Service on pirated hardware or systems, cracked software or systems, or install and use the Service on hardware or operating systems that are not officially released by the operating system vendor, including those provided for preview, testing and/or released for developers only, you shall be solely responsible for all the consequences arising therefrom.
4. Intellectual Property and Confidentiality
4.1 We and relevant entities are the intellectual property owners of the content provided by the Service. All copyrights, trademarks, patents, trade secrets, and other intellectual property rights of the software, as well as all information content related to the software (including but not limited to words, pictures, audio, video, charts, interface design, layout framework, relevant data or electronic documents, etc.), are protected by the laws and regulations of the Republic of Singapore and corresponding international laws.
4.2 You understand and promise that your input when using the Service does not infringe anyone's intellectual property rights, portrait rights, reputation rights, honour rights, name rights, privacy rights, personal information rights, and other legitimate rights and interests, and does not involve any state secrets, commercial secrets, important data or other data that may adversely affect national security or public interests. Otherwise, you shall bear all the consequences and responsibilities arising therefrom. You shall also be responsible for all the losses (including but not limited to economic losses, goodwill losses, rights protection expenses, attorney's fees and other losses) suffered by us as a result of such infringement.
4.3 If you violate the Universal Copyright Convention, the Copyright Law, the Trademark Law, the Patent Law, the Anti-Unfair Competition Law, and other laws and regulations of Singapore related to the intellectual property rights or this Agreement, you shall be solely responsible for the consequences to us or others and shall bear the corresponding legal responsibility.
4.4 You understand and agree that we will store and use (including but not limited to copying, distributing, transmitting, publicly displaying, editing, analyzing, extracting, parsing, etc.) your uploads or inputs, and/or automatically generated outputs, for the purposes of the Service, to the extent permitted by law.
4.5 Unless otherwise agreed in this Agreement, both parties to this Agreement shall be under an obligation of confidentiality with respect to the technology, trade secrets and any other confidential information learned from the other party in the course of using the Service, whether during the term of this Agreement or after its termination, except that the disclosing party shall be exempted from liability in accordance with the provisions of applicable laws and regulations or at the request of the judiciary, governmental administrative departments, or other competent authorities.
5. Privacy and Data Collection
5.1 Protecting the security of your personal information is not only a legal requirement but also a basic principle that we have long adhered to. Based on the original intention of providing better services, we will conduct limited tracking of your data and share it with the authorized third party. We will collect, store, use, and disclose your personal information or data according to the laws and regulations in Singapore, this Agreement, and the OfferGoose Privacy Policy.
6. Liability for Breach
6.1 You understand and agree that, if you violate any prohibitive provision of laws or regulations, infringe the legitimate rights and interests of others or the public interest, we may delete certain contents or even terminate your access to your account by laws or regulations, or this Agreement and its relevant provisions. You shall be liable for compensation if you cause any damages to us based on the aforementioned reasons. The amount of compensation shall include, but not be limited to any claim, suit, action, demand, damage, debt, loss, cost, or expense (including litigation costs and attorneys’ fees).
6.2 You understand and agree that in no event shall the sum of liquidated damages and compensation to be borne by us exceed the total amount of fees, if any, that you have paid to us for the month in which your loss occurred. We shall not be liable for any indirect, punitive, special, consequential, or derivative losses (including but not limited to business losses, revenue losses, profit losses, data losses, commercial credit losses, or other economic benefits losses) due to any reason, even if we know they are possible.
7. Disclaimer
7.1 You understand and agree that any material downloaded or otherwise obtained through the use of the Service is done at your discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that results in the download of such material.
7.2 No advice or information, whether written or oral, obtained by you from or through the Service shall create any warranty not expressly stated in this Agreement.
7.3 We may retain links to third-party websites. Access to these links is at your discretion. Please note that while we aim to provide accurate content, we are not responsible for and do not endorse, support, or guarantee the lawfulness, integrity, adequacy, accuracy, or reliability of any information, data, opinions, pictures, videos, statements, or suggestions displayed on or linked to these third-party websites.
7.4 You understand and agree that we have the right to adjust, postpone providing, suspend, or terminate part or all of the Service (including but not limited to optimizing, adjusting, offline, iteration, integration, etc.) at any time based on our operational arrangements without liability for any interruption of service within a reasonable time due to such circumstances. In cases where possible, we will notify you of the aforementioned service adjustments through means such as website announcements, and you should support and cooperate with such adjustments.
7.5 Given the particularity of computers and the Internet, we would need to suspend the Service for a short time when configuring and maintaining the server, such a situation shall not be deemed to be a breach by us, and we assume no responsibility for this.
7.6 We reserve the right to suspend or terminate the Service to you hereunder at any time, without liability to you or any third party, in any of the following circumstances:
a) You violate laws, regulations, or breaches this Agreement;
b) Third-party account provider that you use to log into the Service terminates the cooperation with us (if applicable);
c) Force majeure.
7.7 You understand and agree that we will make reasonable commercial efforts to maintain your data stored in the Software and Services safe, but we cannot guarantee that your data is absolutely safe, including but not limited to the following circumstances:
a) we reserve the right to independently determine the maximum period of data storage and allocate the maximum space for each user in the Software and Services based on actual situation. Please back up relevant data in the Software and Services on your own according to your own needs;
b) If the service of login, registration, data synchronization, and content viewing is unstable, or the paid service is interrupted within a reasonable time due to an unstable network signal, limited network bandwidth, etc., we assume no responsibility in the aforementioned situation;
c) We have no backup obligation. Once the relevant data in the Software and Services are lost, you shall bear the corresponding loss, and we shall not bear any responsibility for it;
d) If you stop using the Software and Services or the Service is terminated, or cancelled, we can permanently delete your data from the server. When the Service is stopped, terminated, or cancelled by you, we are not obligated to return any data to you.
7.8 You understand and agree that we will use generative artificial intelligence models to process your input content. You acknowledge and understand that we are neutral technology service providers, and the basic principle of the Service is that the machine automatically learns from a vast amount of data and generates output results. Unless otherwise agreed in writing, the results produced by using the Service are not manually organized or edited. The content generated by generative artificial intelligence algorithms may not be entirely true, accurate, rational, or complete. You should independently judge the reasonableness, accuracy, and completeness of such content, and this content is not recommended for commercial purposes, nor does it represent any position of our company. We do not guarantee the accuracy, functionality, rationality, completeness, or legality of the generated content or output results, nor do we bear any responsibility for any errors, omissions, or inappropriate expressions in the generated content or output results. You should bear all responsibility and risk for using the generated content or output results. If the use of generated content or output results, and/or their public dissemination, cause infringement or any other legal liability, as well as disputes, litigation, or arbitration resulting in any losses, these will be borne solely by you.
8. Changes to this Agreement
8.1 We are constantly innovating, changing, and improving our service. We have the right to modify this Agreement when necessary. You can check the latest version of this Agreement on our website. If you continue to use our service after the changes become effective, you will be deemed to have accepted those changes. If you do not agree to the changes, you must terminate your relationship with us by ceasing to use the Service. Any revisions, changes, or modifications to this Agreement you purport to make shall not be binding on us.
8.2 In addition to direct modifications to this Agreement, any statements, notices, warnings, and other contents made by us in various means (including but not limited to website announcement, e-mail, etc.) shall be considered as part of this Agreement. If you continue to use the Service, you shall be deemed to have agreed to such announcements and notices.
9. General Terms
9.1 You understand and agree that we may terminate this Agreement without bearing any liability for breach by giving you prior 15 days' written notice.
9.2 You understand and agree that while using the Service, you may encounter force majeure factors (force majeure refers to unforeseeable, unavoidable, and insurmountable objective events), including but not limited to natural disasters (such as floods, earthquakes, typhoons), government actions, wars, strikes, riots, large-scale power and network failures, server failures, etc. When force majeure occurs, we will strive to repair it in a timely manner, but for any suspension, interruption, termination of the Service, or any losses caused by force majeure, we are exempt from liability within the scope permitted by laws and regulations.
9.3 The “OfferGoose Privacy Policy” published by OfferGoose is an effective part of this Agreement. Please review these terms, our policies, and instructions to understand how you can and cannot use the Service. You must comply with them when you use the Service.
9.4 The formation, validity, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the Republic of Singapore. Any form of disputes or claims related to your use of the Service shall be submitted to a court of competent jurisdiction where we are located (unless otherwise agreed in writing).
9.5 The Intellectual Property Rights, Confidentiality, Application of Laws and Jurisdiction and other provisions of this Agreement which by their nature are intended to survive shall not be invalidated by the termination of any other provisions.
9.6 The copyright of this Agreement is owned by Astronet Technology Pte Ltd and we reserve the right to interpret and amend it.