OfferGoose

Privacy Policy

Updated Date: July 30, 2024

Thank you for choosing and finding out all about OfferGoose (the "Service") developed, operated, and independently owned by Astronet Technology Pte Ltd (or "we"). The following content is the privacy policy ("this Privacy Policy"). For the purpose of this Privacy Policy, "you" refers to the user of the Service.

We deeply understand the significance of your personal information, and values your trust highly. We will protect your personal information and privacy by following legal requirements and industry best practices. We may collect and use the information required to ensure the normal operation of functions and service quality during your use of the Service. Unless necessary for business functions or legally obliged, you have the right to refuse to provide any information. We will list the planned information collection in this Privacy Policy.

Hereinafter, we will detail how we collect, use, store, transfer (if applicable), and protect your personal information; as well as how you can access, copy, correct, delete, and withdraw authorization for your personal information. This Privacy Policy is closely related to your use of our services. We strongly recommend that you carefully read and fully understand the entire contents of this Privacy Policy to make the most suitable choice for yourself. Important provisions regarding your personal information rights are highlighted in bold for your special attention.

If you are using a separate service provided by us or our affiliated companies, and the service has an independent privacy policy, then the corresponding privacy policy shall apply to the service. If the service does not have a separate privacy policy, this Privacy Policy also applies to that part of the product or service.

1. Terminology Introduction

1.1 Personal Information: Refers to various pieces of information recorded electronically or by other means that can identify a specific natural person's identity alone or in combination with other information, or reflect specific natural person's activities.

1.2 Collection: Refers to the act of obtaining control over personal information, including providing by the subject of personal information, automatically collecting or recording actions of the personal information subject through interaction, and indirect acquisition through sharing, transferring, and collecting publicly available information.

1.3 Deletion: Refers to the action of removing personal information from systems involved in daily business functions, making it unsearchable and inaccessible.

1.4 Public Disclosure: Refers to the act of publishing information to society or unspecified crowds.

1.5 Transfer: Refers to the process of transferring control of personal information from one controller to another.

1.6 Sharing: Refers to the process where a personal information controller provides personal information to another controller, and both parties independently control the personal information.

2. Account Registration and Login

2.1 You can register or log in to the Service through Apple ID or Google Account, so we will collect and store your email address, unique ID, and other necessary information. We only collect necessary information to provide services and will not collect your sensitive personal information.

2.2 We will use your account information to verify your identity, ensuring that you can use the functions of the Service normally. Your account information will be used to activate and manage your account.

3. How We Collect and Use Personal Information

We will collect the information you voluntarily provide when using the Service, as well as the information generated during your use of the Service through automated means, as follows:

3.1 Scope of Information Collection

When you use the Service, to better serve you, we may collect the necessary personal information for your use of the Service through a third-party service (currently integrated Google Tag Manager , Volcengine Finder SDK and Microsoft Speech SDK ). Including but not limited to:

  1. The information you provide when logging into the Service.

  2. The information you provide through your account while using the Service.

  3. The information that may be obtained by us during your use of the Service, including but not limited to:

  1. To conduct data statistics and analysis and provide you with better services, we have integrated Google Tag Manager and Volcengine Finder SDK, which may collect your device information and installation list.

  2. To provide voice recognition and text synthesis services, we have integrated Microsoft Speech SDK, which may collect audio and text information.

We will investigate the data security environment of companies, organizations, and individuals with whom we share personal information, and sign strict confidentiality agreements requiring them to handle personal information under our instructions, this Privacy Policy, and any other relevant confidentiality and security measures. Regarding the specific device permission types called by third-party software, as well as how to collect and use your personal information, we suggest that you refer to the relevant service agreement and privacy policy of the third-party software.

Google Tag Manager privacy policy: https://policies.google.com/privacy

Volcengine privacy policy: https://www.volcengine.com/docs/6256/64902

Microsoft Speech SDK privacy policy:

https://privacy.microsoft.com/zh-cn/privacystatement

3.2. Operational and Security Operations

3.2.1 Operational and Security Assurance

We are committed to creating a secure and reliable product and usage environment, providing high-quality and trustworthy services and information. This is our unchanging purpose. To ensure the smooth and continuous operation of the Service, and to protect the legitimate rights and interests of users and the public, we lawfully collect necessary data to maintain the stable and secure operation of the Service.

3.2.2 Device Information and Log Information

a. To ensure the secure and efficient operation of software and services, we collect information about your operating system name, version, browser, browser version and so on.

b. To prevent malicious software and ensure operational quality and efficiency, we collect information about installed apps or running processes, the overall operation, usage, and frequency of applications, app crash data, overall installation usage, performance data, and application sources.

c. We may use your account information, device information, service log information, and information provided by our affiliates and partners with your authorization or as legally permitted, to assess account and transaction security, conduct identity verification, identify violations of laws and regulations, detect and prevent security incidents, and take necessary recording, analysis, and response measures.

3.3 Changes in the Collection and Use of Personal Information

Please be informed that as our business expands, there may be corresponding adjustments and updates to the functions and services of the Service. Usually, when new functionalities or services are related to current offerings, the personal information collected and used will have a direct or reasonable connection to the original purposes. In situations where the collection and use of your personal information are not directly or reasonably connected to the original purposes, we will inform you again and obtain your consent through methods such as page prompts, interaction processes, or agreement confirmation in accordance with relevant laws and regulations.

3.4 Exceptions to obtaining authorization and consent

Please understand that in certain situations, according to laws, regulations, and relevant national provisions, we do not need to obtain your authorization and consent before collecting and using your personal information.

Special reminder: If the information cannot alone or in combination with other information identify your personal identity, it does not constitute your personal information in the legal sense; when your information can identify your personal identity alone or in combination with other information, or when we use data that cannot be linked to any specific personal information in combination with your other personal information, this information will be treated and protected as your personal information in accordance with this Privacy Policy during the combination period.

4. How We Use Cookies and Similar Technologies

Cookies, device information identification and other similar technologies are widely used on the Internet. When you use the Service, we may use relevant technologies to send one or more cookies or anonymous identifiers to your device to collect, identify, and store information about your access and use of the Service. We promise not to use cookies for any purposes other than those described in this Privacy Policy. We use cookies or similar technologies mainly to achieve the following functions or services:

4.1 Ensuring the Secure and Efficient Operation of Products and Services

We may set authentication and security cookies or anonymous identifiers to confirm whether you have safely logged into the service or encountered theft, fraud, and other illegal activities. These technologies will also help us improve service efficiency and enhance login and response speed.

4.2 Helping You Obtain a More Convenient Access Experience

Most browsers offer functions for clearing browser cache data, which you can perform in the browser settings. If you clear these settings, you might not be able to use services or functions that rely on cookies provided by us due to these modifications.

5. Data Use Involving Partners, Transfer, and Public Disclosure of Personal Information

5.1 Data Use Involving Partners

5.1.1 Principles

a. Legal Principle: Data usage activities in cooperation with partners must have a lawful purpose and conform to legally established legitimacy bases. If a partner's use of information no longer complies with the legal principle, they should no longer use your personal information, or they should onlyuse it after obtaining the appropriate legal bases.

b. Legitimacy and Minimum Necessity Principle: Data use must have a legitimate purpose and must be limited to what is necessary to achieve that purpose.

c. Safety and Prudence Principle: We will prudently assess the purpose of data use by partners, comprehensively evaluate their data security capabilities, and require them to follow legal agreements. We will perform strict security monitoring of the software tools (SDKs) and application programming interfaces (APIs) that partners use to obtain information, to ensure data security.

5.1.2 Entrusted Processing

In scenarios where personal information is processed on our behalf, we will sign relevant processing agreements with the entrusted partners in accordance with legal requirements and supervise their personal information usage activities.

5.1.3 Joint processing

For scenarios involving joint processing of personal information, we will sign relevant agreements with partners according to legal requirements and define each party's rights and obligations to ensure compliance with legal provisions and data security during the use of relevant personal information.

5.1.4 Scope of Partners

If specific functions and scenarios involve services provided by our affiliates or third parties, the scope of partners includes our affiliates and third parties.

5.1.5 Data Use for Security and Analytical Statistics

a. Ensuring Usage Security: We place great emphasis on service and content security to protect the usage safety of you and other users, ensuring that your and our legitimate rights are not unlawfully infringed. Our partners may need to use a necessary device, account, log information and so on.

b. Analyzing Product Performance: To analyze the usage and performance of our products, our partners may need to use information about product usage (such as crashes, and closures), device identifiers, overall installation and usage data, etc.

5.2 Transfer

As our business continues to develop, we may undergo mergers, acquisitions, or asset transfers, and your personal information may be transferred accordingly. When such changes occur, we will require the successor to continue fulfilling the obligations of a personal information processor in accordance with legal regulations and security standards no lower than those stated in this privacy policy. If the successor changes the original processing purpose or method, we will require the successor to obtain your authorization and consent again.

5.3 Public Disclosure

We will not disclose your information unless in compliance with national laws and regulations or with your consent. We will employ security protection measures that meet industry standards when publicly disclosing your personal information.

5.4 Exemptions for Providing and Publicly Disclosing Personal Information without Consent

Please understand that under certain circumstances, according to laws, regulations, and national regulations, we do not need to obtain your authorization or consent when providing or disclosing your personal information to our partners.

6.How We Store Personal Information

  1. Storage period

We retain your personal information only for the duration necessary to provide the services, for example:

a. Email: When you use an email address to register and log in, we need to continuously retain your email address to provide you with normal services, respond to your possible inquiries and complaints, and ensure the security of your account and system.

b. Mobile Number: We need to continuously retain your mobile number to secure your account and system.

If you choose to deactivate your account, actively delete your personal information, or after the necessary retention period has expired, we will delete or anonymize your personal information, except in the following circumstances:

a. Compliance with legal requirements for information retention.

b. Extension of the retention period is necessary for financial, audit, dispute resolution, and other purposes.

7.How We Protect the Security of Personal Information

  1. We highly value the security of your personal information and will endeavor to take reasonable security measures (including both technical and management aspects) to protect your personal information, preventing it from being misused or accessed, disclosed, used, modified, damaged, lost, or leaked without authorization.

  2. We will employ encryption technology, anonymization techniques, and other reasonable and feasible measures at least as stringent as those used by our industry peers to protect your personal information and use security protection mechanisms to prevent malicious attacks on your personal information.

  3. We will establish a dedicated security department, security management systems, and data security processes to ensure the security of your personal information. We have strict data usage and access controls to ensure that only authorized personnel can access your personal information, and we conduct timely security audits of the data and technology.

  4. Please understand that, despite the above-mentioned reasonable and effective measures and compliance required by relevant laws and regulations, it is not possible to guarantee 100% security for information in the internet industry due to technological limitations and various malicious methods that may exist. We will use existing technological means to ensure the security of your personal information to the greatest extent possible.

  5. You are aware and understand that the systems and communication networks you use to access our services may malfunction due to factors outside our control. Therefore, we strongly recommend that you take proactive measures to protect the security of your personal information, including but not limited to using complex passwords, regularly changing passwords, and not disclosing your account passwords and related personal information to others.

  6. We will develop emergency response plans and immediately activate the emergency response plans when user information security incidents occur, striving to prevent the expansion of the impact and consequences of these incidents. In the event of a user information security incident (such as a leak or loss), we will notify you in a timely manner in accordance with legal requirements: the basic situation of the security incident and its potential impact, the measures we have taken or will take to address the situation, suggestions for you to take proactive precautions and reduce risks, and remedial measures for you. We will promptly inform you of the relevant circumstances of the incident through push notifications, emails, SMS, or other forms, and will take reasonable and effective measures to make announcements when it is difficult to notify each individual.

  7. Once you leave the Service and browse or use other websites, services, and content resources, we will have no ability or obligation to protect any personal information you submit on software or websites outside of the Service, regardless of whether you log in, browse or use the aforementioned software or websites based on links or guidance from the Service.

8.Managing Your Personal Information

We highly value your management of personal information and make every effort to protect your rights to access, copy, correct, supplement, delete, withdraw consent, cancel your account, file complaints, and set privacy functions, so that you are empowered to protect your privacy and information security.

8.1Accessing the Privacy Policy

You can access this Privacy Policy at the bottom of our official website and by visiting the product settings page.

Please be aware that the services described in this Privacy Policy may vary depending on the system version, software application version, and client you are using.

8.2 Notifying You of Suspension of Operations

If we cease operations, we will promptly cease the collection of your personal information, notify you of the cessation of operations in the form of individual delivery or public announcement, and delete or anonymize the personal information we hold about you.

9.Provisions for Minors

9.1 General Terms for Minors

The Service is mainly aimed at adults, and we will only process the personal information of minors with the permission of laws and regulations and the consent of parents or other legal guardians. If you are a minor, please have your parents or other legal guardians carefully read this agreement before using the Service or read this agreement together under the supervision and guidance of your parents or other legal guardians and use the Service with the consent of your parents or legal guardians. If you are the parent or other legal guardian of a minor user and have any questions about their use of our services, please contact us by emailing [email protected]. So that we can respond and address your concerns as soon as possible.

10.Contact Us

If you have any questions, comments or suggestions regarding the contents of this Privacy Policy, you may contact us by emailing [email protected].

11.Policy Updates

To provide you with better service, our privacy policy may be updated, revised or modified from time to time as needed (hereinafter referred to as "updates"), which form part of this Privacy Policy and have the same effect as this Privacy Policy.

Normally, we will not reduce your rights under this Privacy Policy without your explicit consent. After the updates of this Privacy Policy, we will issue an updated version and notify you of the updated content through official website announcements, client reminders, or other appropriate means so that you can timely understand the latest version of this Privacy Policy. In this case, you acknowledge and agree that if you choose to continue using our services, you agree to be bound by the updated privacy policies.

The final interpretation of this clause belongs to Astronet Technology Pte Ltd.